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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Very good to bank with and receive my benefits

Very good to bank with and receive my benefits Reviewed on: 22nd January 2026

Excellent Customer Service

Customer Service was very patient and informative when I needed assistance. Reviewed on: 22nd January 2026

Straight forward banking

Rarely had the need to make contact with this bank as it remains so streamlined. It certainly beats high street banks as regards charges and access Reviewed on: 22nd January 2026

thanks you i am happy with zempler

thanks you i am happy with zempler Reviewed on: 22nd January 2026

Great bank

I have been with the bank since 2018 and the experience has been great Reviewed on: 22nd January 2026

Basic Banking with an edge.

Working on hospital bank shifts, paid weekly I was looking for a bank that could match other banks and offer an overdraft. At the time my capacity to earn was good however, due to the nature of bank work income was variable. At the time the bank was Cashplus, and met with my needs offering a more limited service, e.g. instant bank transfers. Helped improve my credit rating but was not a bank. Since then having taken over Cashplus, Zempler have provided a more varied and useful service. Reviewed on: 22nd January 2026

This bank saved my bacon when the Royal Bank of Scot...

This bank saved my bacon when the Royal Bank of Scotland shut down my account for no reason Reviewed on: 22nd January 2026

straightforward

Very easy and straightforward to deposit and spend. No unexpected charges. Good website. Reviewed on: 22nd January 2026

Absolutely fab account They are so good with update...

Absolutely fab account They are so good with updates and letting you know what your account says and score Reviewed on: 22nd January 2026

ZEMPLER’s Customer service is 9 out of 10is

It is usually a good experience for me. I am not great at tech skills but ZEMPLER customer service is usually helpful, polite, and patient. Other customer service departments are sometimes inconsiderate of senior customers unlike Zempler’s. Reviewed on: 22nd January 2026

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