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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

My experience with this Bank is absolutely wonderful.

My experience with this Bank is absolutely wonderful. I have no problems whatsoever. And I certainly would recommend this Bank to my friends and family. Reviewed on: 22nd January 2026

I’m just happy with the service and they helped me i...

I’m just happy with the service and they helped me in a very difficult chapter in my life Reviewed on: 22nd January 2026

It’s a decent bs k but their charges are high

It’s a decent bs k but their charges are high Reviewed on: 22nd January 2026

Amazing in resolving issues.

There was an issue of unknown amount leaving my account which Zempler traced and resolved within 20 minutes. Amazing. Reviewed on: 22nd January 2026

Good bank, fast effcient!

Good bank, fast effcient! Ezsy to communicate with for enquiries! Recommended. Reviewed on: 22nd January 2026

Forgot password

My account was blocked because I forgot one of my memorable passwords.when I went to reset it was sent to an old email account that I had cancelled. Customer service told me what I had to do to confirm that it was my account. I was back up and running. Reviewed on: 22nd January 2026

Easy to use, very convenient.

Easy to use, very convenient. I will add my children to my account when they need a card. Reviewed on: 22nd January 2026

ZEMPLER BANK THE BEST

Love this bank it’s so reliable and good customer support Reviewed on: 22nd January 2026

Very good service .

Very good service . And a good experience with them Reviewed on: 22nd January 2026

Since joining quite a few years ago I can definitely...

Since joining quite a few years ago I can definitely say its been my best decision any concerns I've had have been resolved within minutes of calling customer service Reviewed on: 22nd January 2026

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