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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Excellent card for travelling exchange rates

Excellent card for travelling exchange rates Reviewed on: 22nd January 2026

Useful and efficient!

Any issues i have are solved quickly, any questions I have there is an answer to it in the faqs. Navigating the app is good as well. Reviewed on: 22nd January 2026

Okay very good experience I would recommend people t...

Okay very good experience I would recommend people to bank with them Reviewed on: 22nd January 2026

A problem free environment is a very rare thing today.

Problems - of which there have been very few in all my time with them from before they became a bank - are swiftly and easily resolved. Every action I wish to carry out is simply achieved and they are always on hand to answer questions without issue. They do the basics right. A problem free environment is a very rare thing today. Reviewed on: 22nd January 2026

Apple Pay

The only issue I have is that the bank does not support Apple Pay Reviewed on: 22nd January 2026

If Heineken did banks !!! This would be the best

They are simply the best on the market straight forward simple to understand with excellent custom services and avaliable products easy to get in touch with and a user friendly app for your phone Reviewed on: 22nd January 2026

Great Bank

Easy transaction and quick help when regd. Super easy to move money from account to account Reviewed on: 22nd January 2026

Excellent Bank

I have always had great service from Zempler, it’s easy to pay in and withdraw money and they have been very efficient in sorting out any problems that I may have had Reviewed on: 22nd January 2026

Customer over 10 years now,...

I have been with Zempler for well over 10 years now, when it was cash plus. Always had a positive experience. Reviewed on: 22nd January 2026

Customer service could be a lot better getting fed u...

Customer service could be a lot better getting fed up with chat box etc let us talk to a human and make it easier Reviewed on: 22nd January 2026

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