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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Nothing really to complain about, it's a bank

Nothing really to complain about, it's a bank & it works for my lifestyle. It holds my money when I want it to & it gives it back when I want it to. Being honest, I use my Zempler account for online purchases & transfer funds into the account as/when I want to buy something - it beats giving these web sites my debit card information where where's an actual amount of money, given the security some of these sites employ. This way, if there is a breach & my details are stolen, they only get a few quid! Reviewed on: 22nd January 2026

They have been absolutely fantastic

They have been absolutely fantastic Reviewed on: 22nd January 2026

Wry simple online banking app .

Wry simple online banking app .. very helpful customer service Reviewed on: 22nd January 2026

it’s pukka !

its pukka ! never let me down apart from when they charged me a small fortune for the overdraft that i didn’t know i had. Reviewed on: 22nd January 2026

Not had need to contact customer service, but zempla...

Not had need to contact customer service, but zemplar is excellent for us to be able to budget Reviewed on: 22nd January 2026

Very good service , customer service is English so c...

Very good service , customer service is English so can understand them , and clear and helpful Reviewed on: 22nd January 2026

Best Banking

I've been with Zemplar bank for many years and best one by far Reviewed on: 22nd January 2026

Great service

Always kept upto date about account and supportive customer service Reviewed on: 22nd January 2026

I have been with Zempler for a number of years now a...

I have been with Zempler for a number of years now and I have always been impressed with the quality of service that I get Reviewed on: 22nd January 2026

The supporting travel bank

I travel a lot for work, some Countries aren`t the safest, so i need a card that just seems to support my travel, Zempler has been it. other cards don`t work as they don`t work in foreign lands or you have to get approval before you go, Zempler i feel support me hassle free Reviewed on: 22nd January 2026

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