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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8127 reviews)

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4.75

Based on 8,127 reviews, last reviewed 12th Jun 2026

52% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

So annoyed with this bank they blocked my account go... So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account ag... Read more Reviewed on: 12th June 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8127)

Customer service could be a lot better getting fed u...

Customer service could be a lot better getting fed up with chat box etc let us talk to a human and make it easier Reviewed on: 22nd January 2026

Nothing really to complain about, it's a bank

Nothing really to complain about, it's a bank & it works for my lifestyle. It holds my money when I want it to & it gives it back when I want it to. Being honest, I use my Zempler account for online purchases & transfer funds into the account as/when I want to buy something - it beats giving these web sites my debit card information where where's an actual amount of money, given the security some of these sites employ. This way, if there is a breach & my details are stolen, they only get a few quid! Reviewed on: 22nd January 2026

They have been absolutely fantastic

They have been absolutely fantastic Reviewed on: 22nd January 2026

Wry simple online banking app .

Wry simple online banking app .. very helpful customer service Reviewed on: 22nd January 2026

it’s pukka !

its pukka ! never let me down apart from when they charged me a small fortune for the overdraft that i didn’t know i had. Reviewed on: 22nd January 2026

Not had need to contact customer service, but zempla...

Not had need to contact customer service, but zemplar is excellent for us to be able to budget Reviewed on: 22nd January 2026

Very good service , customer service is English so c...

Very good service , customer service is English so can understand them , and clear and helpful Reviewed on: 22nd January 2026

Best Banking

I've been with Zemplar bank for many years and best one by far Reviewed on: 22nd January 2026

Great service

Always kept upto date about account and supportive customer service Reviewed on: 22nd January 2026

I have been with Zempler for a number of years now a...

I have been with Zempler for a number of years now and I have always been impressed with the quality of service that I get Reviewed on: 22nd January 2026

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