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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Simple to get an account, quick and easy to move mon...

Simple to get an account, quick and easy to move money and now I can use my account with my e wallet. Reviewed on: 22nd January 2026

The customer service is exceptional.

The customer service is exceptional. Whenever I've had an issue, it has been easy and quick to speak to a real person, and they have always resolved the issue quickly. The app does everything I want and is user friendly. I can't find any fault at all. Reviewed on: 22nd January 2026

The best bank I've been with and keeps getting bette...

the best bank I've been with and keeps getting better and I have had the best experience since joining Reviewed on: 22nd January 2026

Zempler offers a really smooth and reliable service.

Zempler offers a really smooth and reliable service. The app is easy to use, payments are quick, and everything feels well-designed and transparent. Customer support has been helpful when needed, and overall it’s been a stress-free experience. A solid option for managing finances efficiently. Reviewed on: 22nd January 2026

Great banking company, never had any issues.

Great banking company, never had any issues. Everyone speaks clear English and is polite and friendly. Reviewed on: 22nd January 2026

I opened a current account because I needed a bank...

I opened a current account because I needed a bank with a strong mobile app and transparent fees. Most of my interactions have been through online banking. Very user‑friendly app: The interface is clean, intuitive, and fast. I can check balances and make transfers in seconds Transparent fees: No surprises so far. The monthly account fee and ATM charges are clearly listed.Fast account setup: My identity was verified within 24 hours, and my card arrived in three days.It’s especially good for everyday banking and people who prefer managing their finances through an app. Reviewed on: 22nd January 2026

They’re brilliant.

They’re brilliant. I’ve had my Zempler account for over a year now and won’t look back. They truly look after their customers. Reviewed on: 22nd January 2026

Great customer service and reliable app

I first set up this account to keep my self-employed earnings separate from my current account and it has worked really well. The app is reliable, customer service is friendly and efficient and the statements are very clear. The small monthly fee is reasonable for the service provided and I might change to annual payment soon which makes it even more cost-effective. Thank you. Reviewed on: 22nd January 2026

Smooth banking every time I am using them a lot and...

Smooth banking every time I am using them a lot and I even have overdraft on my account Reviewed on: 22nd January 2026

Mostly great positive experience

My experience has been great, only complain is the fees such as transferring payments and for putting money in the account through post office, and also the fact they are not recognised with a lot of organisations. Reviewed on: 22nd January 2026

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