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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

I m a longtime customer.

I m a longtime customer. I would rather not pay a fee for my account, but I have been very happy with the account. Having my travel cards linked to my account is extremely useful. I find using the app intuitive and gives me an instant picture of my finances. Reviewed on: 22nd January 2026

Good prompt service.

Good prompt service. Polite customer service when it was needed. Reviewed on: 22nd January 2026

Zempler have been reliable and trustworthy.

I have been with Zempler back when they began as CashPlus. I used them to get my credit score up. It worked I am now in the top bracket of credit scores. I still use Zempler when I go on holiday due to them having low fees and reliable service. I have used in Japan, 3 cities, Jamaica and Europe without hassle. Reviewed on: 22nd January 2026

Fast and efficient service.

Only had to use Customer Service once when my card was compromised by a company in the US. It was resolved quickly sympathetically and efficiently. Reviewed on: 22nd January 2026

I have been with Zemplar for a number of years, and...

I have been with Zemplar for a number of years, and can highly recommend the service. Reviewed on: 22nd January 2026

I have used Zempler since it first started out as a...

I have used Zempler since it first started out as a Cashplus prepaid credit card and I have never had any problems with them whatsoever, unlike my experiences with other banks. The way Zempler operates is clearly laid out with no hidden fees or other nasty surprises lurking in the fine print. I have dropped all my other banks and now use Zempler exclusively. Reviewed on: 22nd January 2026

Professional

Professional and helpful experience Reviewed on: 22nd January 2026

Out standing service and customer service

Out standing service and customer service Reviewed on: 22nd January 2026

A Quiet Romance.

I didn’t expect to love an online bank, but here we are. Zempler is efficient, unshowy, and blissfully uninterested in wasting my time. In my book, that’s romance. Reviewed on: 22nd January 2026

Absolutely amazing.!

Absolutely amazing. So easy to manage everything. App is so simple to use. Love having this card in my wallet. A must for everyone. Reviewed on: 22nd January 2026

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