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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8126 reviews)

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4.86

Based on 8,126 reviews, last reviewed 5th May 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Great bank , app fantastic , so easy to use and very...

Great bank , app fantastic , so easy to use and very user friendly Reviewed on: 22nd January 2026

Good overall, need to keep charges in check

Good overall, need to keep charges in check Reviewed on: 22nd January 2026

Everything explained well.

Everything explained well. my only issue is the monthly cost I thought once you became a bank these would stop but besides this it works well for me Reviewed on: 22nd January 2026

Would be better if you could speak to any staff 24/7

Would be better if you could speak to any staff 24/7 amd if there were more features on the app and easier to change details etc Reviewed on: 22nd January 2026

Zempler have always been there for me, no fuss, thri...

Zempler have always been there for me, no fuss, thrills if you need them when things are a bit tight. Like having a secret loving Aunty. Reviewed on: 22nd January 2026

Never had a problem with my account

Never had a problem with my account Reviewed on: 22nd January 2026

The Bank

The alert of going overdrawn to ensure payment on scheduled day. Reviewed on: 22nd January 2026

Amazing always deal with everything that goes wrong

Amazing always deal with everything that goes wrong Reviewed on: 22nd January 2026

Very very good rates.

Very very good rates. Good customer service team. Understanding and helpful. Reviewed on: 22nd January 2026

Great Service

Nothing could be simpler with the account, funds are always easily paid into the account, any payments to be made can be done via the app or online, and these are both very easy to navigate. Overall, it's a great service from Zempler. Reviewed on: 22nd January 2026

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