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Zempler Bank (formerly Cashplus): Credit card reviews

4.86
Based on 4,388 reviews, last reviewed 10th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great easy simple card services and very good custo... Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly Reviewed on: 4th May 2025
Rehan z's avatar
Rehan z

Latest lowest rating:

1

Takes £4 every time you deposit cash despite the pos... Takes £4 every time you deposit cash despite the post office telling you it's free ?? how is that ?? Reviewed on: 10th October 2025
robbed blind's avatar
robbed blind

About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Credit card reviews (4388)

I've never had any probs in all the time i've had a...

5
I've never had any probs in all the time i've had a card from them Reviewed on: 13th March 2025

Best company l have been with Bertie

5
Best company l have been with stafff are always ready to help and very patient with us elderly carry on the good work Reviewed on: 13th March 2025

Very Good

5
Great experience, good service. Useful Reviewed on: 13th March 2025

Why my credit limit never increase for more than 10...

4
Why my credit limit never increase for more than 10 years? Reviewed on: 13th March 2025

Easy to deal with

5
Only ever had one problem and it was sorted out very quickly Reviewed on: 13th March 2025

Excellent service , Easy to use , Information on you...

5
Excellent service , Easy to use , Information on your account is easily accessible Reviewed on: 13th March 2025

great customer service every time always helpful

5
great customer service every time always helpful Reviewed on: 13th March 2025

App user friendly navigating very easy

5
App navigating very easy . all questions answered clearly Reviewed on: 13th March 2025

Have been with Zempler (Cashplus) have always been v...

5
Have been with Zempler (Cashplus) have always been very helpful when I have problem. Having M.S. my speech and thought process run slow and the employees I have dealt with are patient and kindly. Reviewed on: 13th March 2025

Zempler is good.

5
Zempler is good...I would be much happier if the payments would show quicker...they are intact slower than any other bank I use. Zempler take 2 days to show incoming and out going payments. Other banks are way ahead. Zempler seem to be a bit behind. All other banks faster which I'm sure other customers would agree in this day and age 2025 Zempler need to catch up. Reviewed on: 13th March 2025

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