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Zempler Bank (formerly Cashplus): Credit card reviews

Name: Credit card
Rating: 4.86 (4388 reviews)

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4.86

Based on 4,388 reviews, last reviewed 10th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great easy simple card services and very good custo... Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly Reviewed on: 4th May 2025

Latest lowest rating:

1

Takes £4 every time you deposit cash despite the pos... Takes £4 every time you deposit cash despite the post office telling you it's free ?? how is that ?? Reviewed on: 10th October 2025

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About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Credit card reviews (4388)

I’ve never had any problems, Zempler is easy to use...

I’ve never had any problems, Zempler is easy to use and always update me with information Reviewed on: 12th March 2025

Credit Card monthly payments

All good, except monthly payment randomly deletes/disappears resulting in late payment charges, option to pay also disappears and you have to call to make payment. Reviewed on: 12th March 2025

Zem credit card

I think the service is good. Easy to understand how to pay account. All very straightforward Reviewed on: 12th March 2025

good experience

It has been a good experience . Zempler has made my repayment more manageable and convenient for me. Reviewed on: 12th March 2025

Resolves issues promptly and very polite and friendl...

Resolves issues promptly and very polite and friendly staff when you make calls Reviewed on: 12th March 2025

I have been banking with them for a few years now an...

I have been banking with them for a few years now and never had any trouble with them. Customer service has always been excellent, answering calls right away Reviewed on: 12th March 2025

Excellent customer service Polite friendly helpful s...

Excellent customer service Polite friendly helpful staff Reviewed on: 12th March 2025

Good customer service,The staff are very polite and...

Good customer service,The staff are very polite and friendly, helpful, quick response. Reviewed on: 12th March 2025

The best bank!

Really a very helpful card and very good app Reviewed on: 12th March 2025

quick to use ready to help and answer questions

quick and easy to use and ready to help Reviewed on: 12th March 2025

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