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Zempler Bank : Credit card reviews

View other Zempler Bank products
4.88
Based on 5,003 reviews, last reviewed 24th Jan 2026
57200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Great customer service always ready to assist to resolve your problem. Reviewed on: 24th January 2026
Aurora cabulo's avatar
Aurora cabulo

Latest lowest rating:

1

Raised a charge back in July 2025 over phone not don... Raised a charge back in July 2025 over phone not done properly by agent repeated twice before submitting and still waiting January 22 2026 unresolved.... Read more Reviewed on: 23rd January 2026
James 's avatar
James
Read all reviews See your review

About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

Zempler Bank Credit card reviews (5003)

Review of the Zempler Bank, Credit card:

Amazing

5
Really positive feedback they have helped me build up my credit rating the app is great thank you Reviewed on: 10th February 2022
S hussain 's avatar
S hussain

New to this company.

5
New to this company. So far I've found it easy to use, everything is straightforward. You can keep a track of your spending, balances and repayments. By downloading the zempler app it not only keeps you on track but also helps you to be in control of your spending. Reviewed on: 23rd January 2026
Lorraine R's avatar
Lorraine R

Raised a charge back in July 2025 over phone not don...

1
Raised a charge back in July 2025 over phone not done properly by agent repeated twice before submitting and still waiting January 22 2026 unresolved. Customer service very rude continually speaking over me and left on hold 4 times in 1 call up to 7 mins at a time. Badly run poor customer service and high interest rate on item in dispute. Won’t be here long with all this poor service. Last year way compensated for the same type of issues and just no leadership. No integrity No respect No experience. Mastercard says minimum 45 days cash plus has taken 7 calendar months it’s a bogus bank Reviewed on: 23rd January 2026
James 's avatar
James

I've been with zempler for very long time and have n...

5
I've been with zempler for very long time and have never have an issue Reviewed on: 23rd January 2026
Alhajie Lowe's avatar
Alhajie Lowe

Helpful and the rate is excellent

5
Helpful and the rate is excellent Reviewed on: 23rd January 2026
Kaffo O's avatar
Kaffo O

Prompt customer service

4
Had issue using card for first time but customer services were very helpful and promptly fixed problem Reviewed on: 23rd January 2026
Emma 's avatar
Emma

Great bank!!!

5
Great bank all round and would highly recommend Reviewed on: 23rd January 2026
Miss Y's avatar
Miss Y

Easy set up simple steps monies ready as soon as you...

5
Easy set up simple steps monies ready as soon as you join Reviewed on: 23rd January 2026
Marcia 's avatar
Marcia

Fabulous all round company

5
Nothing bad about my experience with zemplar only positive interactions this far Reviewed on: 23rd January 2026
Claire Bowdery's avatar
Claire Bowdery

Fabulous all round company

5
Nothing bad about my experience with zemplar only positive interactions this far Reviewed on: 23rd January 2026
Claire Bowdery's avatar
Claire Bowdery

Best credit card provider

5
It was a very simple process to get an account right from the eligibility check process through to the final approval. The credit limi was also excellent. Reviewed on: 23rd January 2026
Kenalo's avatar
Kenalo

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