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Zempler Bank (formerly Cashplus): Credit Card reviews

Name: Credit Card
Rating: 4.86 (4146 reviews)

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4.86

Based on 4,146 reviews, last reviewed 31st Mar 2025

73300% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

All works as should not had any problems All works as should not had any problems Reviewed on: 31st March 2025

Latest lowest rating:

1

Awful app Mobile app, requid to access account is awful. Resetting password is bext to impossible. There is no option to view password being set. This leads to... Read more Reviewed on: 18th March 2025

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About this product

Zempler Bank offers personal credit cards with competitive interest rates and various features designed for individual financial needs. Benefits include fraud protection, contactless payments, and integration with the Zempler app for easy management and real-time spending alerts. The card also offers rewards and cashback on purchases

Zempler Bank rebranded from Cashplus on 9 July 24. If you have a Zempler Bank credit card, please tell other customers what you think on Smart Money People.

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Zempler Bank (formerly Cashplus) Credit Card reviews (4146)

Excellent company & customer service

I have never had an issue with this company since the day I took the credit card out. Customer service is excellent Reviewed on: 13th March 2025

Good overall

Nothing bad to say, all good overall Reviewed on: 13th March 2025

Since taking over from cashplus far better but think...

Since taking over from cashplus far better but think we should have received a new card with zenpler Reviewed on: 13th March 2025

Very friendly bank listening to customers

Very friendly bank listening to customers Reviewed on: 13th March 2025

Happy new Customer

wanted to set up a nw business acccount it could not have been simpler I had been in touch with another large high street bank first and the service was terrible the questions they asked very ridiculous and then they lost my very long application form. In comparsion ZEMPLER were a pleasure to deal with, looking forward to working with them for a very long time Reviewed on: 13th March 2025

Excellent well recommended to others for starting cr...

Excellent well recommended to others for starting credit. Reviewed on: 13th March 2025

Zempler Bank to Win the British Bank Awards 2025

I recently had the pleasure of interacting with Zempler Bank, and I can confidently say that their customer service is nothing short of exceptional. From the moment I reached out, I was met with kindness, professionalism, and a genuine desire to help. The team at Zempler went above and beyond to ensure that my banking experience was smooth and stress-free, offering personalized solutions that perfectly addressed my needs. What truly sets Zempler Bank apart is the warmth and support they offer. Every representative I spoke with took the time to understand my concerns and worked tirelessly to resolve any issues, always keeping me informed and comfortable throughout the process. It’s rare to find a bank that values customer relationships as much as they do, and it’s clear they put people first. With their top-notch service, unwavering dedication, and consistent excellence, Zempler Bank is more than deserving of the British Bank Awards 2025. Their commitment to providing an outstanding customer experience is truly unmatched, and I have no doubt they will continue to set the bar for what a modern, customer-first bank should be. Highly recommended! Reviewed on: 13th March 2025

I've never had any probs in all the time i've had a...

I've never had any probs in all the time i've had a card from them Reviewed on: 13th March 2025

Best company l have been with Bertie

Best company l have been with stafff are always ready to help and very patient with us elderly carry on the good work Reviewed on: 13th March 2025

Very Good

Great experience, good service. Useful Reviewed on: 13th March 2025

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