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Zempler Bank (formerly Cashplus): Credit Card reviews

4.87
Based on 4,366 reviews, last reviewed 10th Apr 2025
93700% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Top credit card company are now a stylish new bank The top credit card company as well as stylish new bank. Had a card for years as cashplus and they have always treated me with the utmost civility and... Read more Reviewed on: 10th April 2025
Eton Rifles's avatar
Eton Rifles

Latest lowest rating:

2

Customer loyalty I have been with you fir for many years never missed a payment and my credit score is good however I can't get a credit increase. Reviewed on: 8th April 2025
Ray Mckenzie 's avatar
Ray Mckenzie

About this product

Zempler Bank offers personal credit cards with competitive interest rates and various features designed for individual financial needs. Benefits include fraud protection, contactless payments, and integration with the Zempler app for easy management and real-time spending alerts. The card also offers rewards and cashback on purchases

Zempler Bank rebranded from Cashplus on 9 July 24. If you have a Zempler Bank credit card, please tell other customers what you think on Smart Money People.

Zempler Bank (formerly Cashplus) Credit Card reviews (4366)

Review of the Zempler Bank (formerly Cashplus), Credit Card:

Great understanding

4
Cashplus bank is very helpful and understanding Reviewed on: 5th April 2023

Top credit card company are now a stylish new bank

5
The top credit card company as well as stylish new bank. Had a card for years as cashplus and they have always treated me with the utmost civility and patience. The best staff imaginable. And generpusly upped my limit in a tough time fir me. Now as zempler they are going from strength and have kept the same incredible.tram playefs. 10 ********* Reviewed on: 10th April 2025

exZemplerary Bank

5
Zempler’s been great overall, but like any bank, there are a few things they could improve: 1 - No Apple Wallet support (yet) – You can’t add your Zempler card to your iPhone’s wallet, so no Apple Pay for now, this is massive for all clients and would set them apart. 2 - No international payments – You currently can’t send money abroad, which can be tricky for global transactions. s All that said, they’ve built a strong foundation — and if they continue improving in these areas, Zempler could easily become a top-tier choice.Zempler is a great option for both personal and business banking. I’ve had a really good experience with them so far. Everything’s been smooth and reliable. They offer flexible account choices, useful features like credit building and cashback, and easy access through their app or online platform. The user interface is clean and simple, making it easy to manage everything in one place. You can also deposit cash at over 11,000 Post Offices across the UK, which is super convenient for me. On top of that, your money is protected up to £85,000 under FSCS, and their UK-based support team delivers what I’d call exZemplerary customer service — quick, helpful, and genuinely friendly. All in all, Zempler is a solid, customer-focused bank that’s easy to work with and really delivers. Reviewed on: 10th April 2025

Easy to use

5
Easy to use online platform, no pestering to take more products Reviewed on: 10th April 2025

Good service and timely credit limit

5
The service is good and timely response to incorrect billing, card replacement etc. Have been using for around two years without any concerns. Reviewed on: 10th April 2025

Exceptional service, always helped when needed :Twic...

5
Exceptional service, always helped when needed :Twice when issues arose they fixed them within days and no impact on me Reviewed on: 10th April 2025

ays ready to listen when you call ,helpful, and a...

5
Always ready to listen when you call ,helpful, and always solve the issues. Reviewed on: 10th April 2025

Very pleased with the account I've got, And very eas...

5
Very pleased with the account I've got, And very easy to use and understand on using the app, Would definitely recommend to family and friends Reviewed on: 10th April 2025

Best there is

5
Never had a problem with them easy to use app and good customer service Reviewed on: 10th April 2025

Friendly and trustworthy, Always helpful

5
Friendly and trustworthy, Always helpful Reviewed on: 10th April 2025

Always helpful and if any issues with payment, will...

5
Always helpful and if any issues with payment, will always find a solution Reviewed on: 9th April 2025

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