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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Ms

Their customer service is excellent. Easy to use of the mobile app. Reviewed on: 16th April 2021

Just excellent in anything they do.

I was desparate for a bank account, cashplus changed my life.. Reviewed on: 16th April 2021

No 1

I’ve been with Cashplus for 5 years and here’s to another 30 years to come Reviewed on: 16th April 2021

banking for the future

fantastic customer service,essential in todays world, tells you what you need to know, when you need to know it Reviewed on: 16th April 2021

Cashplus

Easy to use Whenever I have phoned the company, the Customer Service team have been polite and able to resolve my problem. Even though my circle of friends is small, if I see any questions (FB etc) about Cashplus, I do promote Cashplus because I have confidence in the company. Reviewed on: 16th April 2021

Amazing

The aps great its quick its organised its safe and I have been able to reorganise my finances for the best. Reviewed on: 16th April 2021

Excellent service

Excellent service and no complaints since I joined Reviewed on: 16th April 2021

Come & join me

What you waiting for? This is the best thing since sliced bread . I joined this bank because it helped me improve my credit score and gave me a LIGHT at the end of the tunnel being DECLINED Reviewed on: 16th April 2021

So far, so good! As the man heard say, falling from a 10 story build. I'm sure you will do a lot better than him.

Overall Good, would love to have the personal touch of a manager, but that's me been old fashioned. Reviewed on: 16th April 2021

Efficient, friendly and ease of use .

I love my Cashplus Account which I use on a very regular basis . The app is easy to use , intuitive and communication with its users is open , friendly and transparent. Reviewed on: 16th April 2021

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