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Zopa: Cash ISA reviews

Name: Cash ISA
Rating: 4.95 (1262 reviews)

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4.94

Based on 1,262 reviews, last reviewed 15th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Simplicity Very efficient online application and account maintenance Reviewed on: 15th July 2025

Latest lowest rating:

1

Obstructive to ISA transfer out I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the request. The current strategy is Zopa ... Read more Reviewed on: 27th May 2025

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About this product

The Zopa Smart ISA can be opened with as little as £1.

Customers who already have a Smart Saver Account can apply for a Smart ISA via the Smart Savings Hub. With Zopa, you’ll have one flexible cash ISA, but within that, can spread your allowance across different ISA pots.

Zopa Smart ISA reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Cash ISA reviews (1262)

ISA transfer

Swift and easy ISA transfer all through the app and no fussy form filling Reviewed on: 11th January 2024

Opening accounts-straightforward....being ID'd not so.

Opening accounts are very straightforward and quick. Their interest rates are right up there at the top and is the main reason I bank with them. My only gripe is, when I transferred an ISA account I held elsewhere into ZOPA, I didn't know how much of my annual limit I had left. I went onto their CHAT facility, where they proceeded to ask me ID questions. I don't have to do this with my other Banks, which seems appropriate, as I've been technically ID'd by using my log in details to access the app. The questions they asked me were a little ridiculous. They wanted to know when I'd opened my account. Like most people, over time, they are not going to remember this. I Hazarded a guess between certain months of a year and was told I'd failed. Later on after looking up when I had opened the account I discovered I was correct with my answer. So I suppose unless you get it spot on,youve got no chance. Oh well. Rates are good though and the app is quick. Reviewed on: 10th January 2024

So easy to deal with and link accounts.

So easy to deal with and link accounts. Accessible app and easy to understand. Great interest rates. Reviewed on: 10th January 2024

Like the app easy to use and see your money

Like the app easy to use and see your money Reviewed on: 10th January 2024

Excellent and fast service.

Excellent and fast service. Simple to use. Reviewed on: 9th January 2024

So easy to use.

So easy to use. Open new accounts. Transfer money. Fast transfers too. Reviewed on: 9th January 2024

Great rates, easy to use and fun to navigate.

Great rates, easy to use and fun to navigate. Reviewed on: 9th January 2024

Amazing service across all products

Amazing service across all products Reviewed on: 9th January 2024

Zopa best Bank

Great products and app easy to navigate Reviewed on: 9th January 2024

Very easy (and I mean super easy) to set up an accou...

Very easy (and I mean super easy) to set up an account with Zopa , really great app for the phone very simple to use and understand, great interest rates at the moment , in fact pretty much the best in the industry , really simple to bank with and great rates Reviewed on: 9th January 2024

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