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Zopa: Cash ISA reviews

Name: Cash ISA
Rating: 4.95 (1261 reviews)

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4.95

Based on 1,261 reviews, last reviewed 15th Jun 2025

15% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Easy cash Isa Easy to set up and manage on app Reviewed on: 15th June 2025

Latest lowest rating:

1

Obstructive to ISA transfer out I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the request. The current strategy is Zopa ... Read more Reviewed on: 27th May 2025

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About this product

The Zopa Smart ISA can be opened with as little as £1.

Customers who already have a Smart Saver Account can apply for a Smart ISA via the Smart Savings Hub. With Zopa, you’ll have one flexible cash ISA, but within that, can spread your allowance across different ISA pots.

Zopa Smart ISA reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Cash ISA reviews (1261)

Easy to use, no concerns.

Easy to use, no concerns. ISAs are easy to set and monitor as is adding or taking money out. Reviewed on: 16th April 2025

Easy ISA..

From installing the Zopa app to transferring funds in to the ISA nothing could have been easier. Reviewed on: 16th April 2025

Convenient and worry free financial services

Easy to use and provides good value Reviewed on: 16th April 2025

Great bank.

Easy to invest and clear communication. Decent return. Reviewed on: 16th April 2025

Very good rates of interest .

Very good rates of interest . Easy to speak on the 'phone. Reviewed on: 16th April 2025

Don’t bother, they won’t communicate

I’m in the process of moving a cash ISA from them to another provider and because they haven’t returned contact to the third part , I have made numerous attempts to contact them. They make it extreme awkward to locate a given chat site to sodas sith them and my experiences over this week and last is that you get thru to someone on chat who then has to pass you to the ISA Department. I waited well over 50 minutes last Friday and again this Tuesday and gave up trying to get a response from them. It’s ridiculous tgat customer wanting an update to a money transaction is denied access to ‘ a Customer Support Operator’ and moving forward, I will never use Zopa again if and when I finally obtain an answer from them. I left my Tel number in the chat yesterday, I have heard nothing from them. Totally unprofessional Reviewed on: 16th April 2025

The app is easy to use.

The app is easy to use. FAQS usually answer questions if not the chat function works well. Reviewed on: 16th April 2025

Zopa have been so easy to use a real pleasure.

Zopa have been so easy to use a real pleasure.good products ,good rates Reviewed on: 16th April 2025

Contacting zopa not good

Making contact with zopa not particularly good, but they are not alone on that front. Reviewed on: 16th April 2025

Excellent app

Easy app, can see savings and interest instantly. Reviewed on: 16th April 2025

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