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Zopa: Current account reviews

4.83
Based on 6,601 reviews, last reviewed 9th Sep 2026
99% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026
Stephen 's avatar
Stephen

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026
sarah h's avatar
sarah h

About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6601)

Never had any problems.

5
Never had any problems. Have with the apps. Happy with services Reviewed on: 9th February 2026

Most banks are only good at one or two things....

5
Cashback on bills, competitive interest rates, customer service, app features / ease of use... but Zopa excel all round. Good rates on cashback (no monthly selections or crazy caveats - all automated) some of the best interest rates for current and savings accounts and their customer service has always been exceptional (Ive been a customer since before they were a bank). Reviewed on: 9th February 2026

New user but no problems in any area so far

5
New user but no problems in any area so far and. have very good savings rates Reviewed on: 9th February 2026

Well worth opening.

5
Easy to open current account, app is excellent so I know exactly where I am. It gives notifications when a direct debit is due to be paid so if I need to ensure enough money is in the account it’s easy to transfer between accounts or request funds from another bank account held elsewhere. Reviewed on: 9th February 2026

Fantastic service and excellent customer service

5
Fantastic fast service and excellent customer service Reviewed on: 9th February 2026

Its great so you can make a start on your...

5
Its great so you can make a start on your futer Reviewed on: 9th February 2026

Excellent service 10 stars

5
Excellent service easy to operate Reviewed on: 9th February 2026

Great bank

5
Excellent interest rates. Very clear app. Great customer service Reviewed on: 9th February 2026

Great start and helpfull service ongoing

5
Great start and helpfull service ongoing Reviewed on: 9th February 2026

Excellent service always putting the customer first

5
Excellent service always putting the customer first Reviewed on: 9th February 2026

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