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Zopa: Current account reviews

Name: Current account
Rating: 4.94 (5954 reviews)

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4.94

Based on 5,954 reviews, last reviewed 10th Apr 2026

564700% increase in 5 star reviews

in the past 90 days

1300% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Amazing concept, can’t wait to see it grow I have loved my experience with the biscuit account, I have been using it since the start, I love the developments they have made so far and I can’t w... Read more Reviewed on: 10th April 2026

Latest lowest rating:

1

Crap customer care- lack of autism care in banking! I was following up on a referral from my brother for £20.00 and went through the process, but was bombarded with lots of emails about the likeness tes... Read more Reviewed on: 2nd April 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (5954)

Amazing concept, can’t wait to see it grow

I have loved my experience with the biscuit account, I have been using it since the start, I love the developments they have made so far and I can’t wait to see what next they introduce. The offer on savings attached to the accounts are also brilliant, if had any problems customer service was quick to help. Amasing team. Reviewed on: 10th April 2026

Crap customer care- lack of autism care in banking!

I was following up on a referral from my brother for £20.00 and went through the process, but was bombarded with lots of emails about the likeness test. I did all of this then the system told me a pack of lies. I got frustrated and closed my account. I am autistic and it’s not geared up for disabled people. I have a blazing row with them via live chat, where they pass you down the bus till the get you very cross and then tell you try again, however after going through there patronising behaviour and intimidation I have asked for compensation. As an autistic person I was getting very angry and upset and told them I wanted to leave. I gave my email address several times, there is no provision for disabled people. Reviewed on: 2nd April 2026

Very glitchy and not able to get proper support from...

Very glitchy and not able to get proper support from their Chat features the app is lacking a lot of features and stability Reviewed on: 25th March 2026

Zopa biscuit

2% interest on current account deposits 7.1% attached smart saver max 300 pounds per month Reviewed on: 25th March 2026

Easy app to follow.

Easy app to follow. Plenty of information given. lots of notifications and help with saving accounts Reviewed on: 25th March 2026

Very happy to have made the switch to zopa, love the...

Very happy to have made the switch to zopa, love their perks and easy to use app. Never had any issues when contacting and I love the the biscuit card but it's a shame I can't dunk it Reviewed on: 24th March 2026

Zopa online app

It's so easy to move money around Reviewed on: 24th March 2026

They exhibit little interest and customer care.

They exhibit little interest and customer care. When payments are declined at a petrol pump they just say that it is the merchants problem and leave their customer to try to find the problem unaided. This when it is fairly clearly a problem with the card processing company - whose relationship is with Zopa, not me, Zopa's customer Reviewed on: 24th March 2026

Zopa Current account with interest!

There is no other current account on the market or at least to my knowledge that offers an interest rate to help increase my current account value so I can retain the cash in my account and still pay my bills. Reviewed on: 15th March 2026

Really excellent interest rates and great app functi...

Really excellent interest rates and great app functionality Reviewed on: 13th March 2026

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