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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6598 reviews)

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4.82

Based on 6,598 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good banking Yes biscuit account and zopa credit card Reviewed on: 23rd July 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6598)

I opened a Zopa biscuit account as a savings account...

I opened a Zopa biscuit account as a savings account and the interest is great, the first bank I’ve had where I feel there is value for money. I have an issue opening the account and their customer service was excellent and resolved it efficiently and quickly. Reviewed on: 18th April 2026

Excellent.

Excellent. Efficient and easy to use app interface. Reviewed on: 18th April 2026

Dashboard self explanatory and easy to understand.

Dashboard self explanatory and easy to understand. Reviewed on: 18th April 2026

great interest, app can be odd to navigate at first

great interest, app can be odd to navigate at first Reviewed on: 18th April 2026

Excellent website, clear layout and very good intuit...

Excellent website, clear layout and very good intuitive prompts. Very fast almost instant transfers and payments. Absolutely 'Splendid' Reviewed on: 18th April 2026

Good benefits, good service,good support,what’s not...

Good benefits, good service,good support,what’s not to like Reviewed on: 18th April 2026

Best benefits offered by a bank so far , Best intere...

Best benefits offered by a bank so far , Best interest rates compared to other banks , excellent customer service. Zopa Bank has offered benefits which other banks never did like cashback on spending , cashback on bills , interest on account balance and the best is that all of the above is paid monthly, not annually. Haven't had any issues since I first opened an account with Zopa like Zopa banking app has been working 10/10 not like some other banks their app would crash every now and then, but with Zopa that has never happened. Zopa offered me Best interest rates for savings accounts too. Zopa is the only bank I've seen so far to offer digital assistant within their app which makes it easy to transfer money etc just by using my voice! Overall I think they are best so far! Reviewed on: 18th April 2026

Excellent!

From the moment I opened my account I have had a very easy time while managing my account and money. The customer service has also been excellent whenever I had any questions. Reviewed on: 17th April 2026

Nice range of products, easy to use and set up account.

Nice range of products, easy to use and set up account. I like the saver account of 7.1% very competitive rate for easy access. It has a unique direct debit cashback that most accounts don’t have. I like the packaging the card came in, very cool and unique. Higher cashback limit would be even better. Reviewed on: 17th April 2026

CONTACTING CUSTOMER SERVICE A PAIN.

Contacting customer service is a real pain! Took over half an hour to get to talk to someone after getting cut off twice. Reviewed on: 17th April 2026

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