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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Very easy to set up the app and link other accounts.

Very easy to set up the app and link other accounts. Online chat, quick and easy. App is clear and easy to understand. Plus some great incentives to use things like ApplePay. Reviewed on: 18th April 2026

Good benfits, cashback on bills and good interest ra...

Good benfits, cashback on bills and good interest rates, no cost, only thing missing is a joint account Reviewed on: 18th April 2026

Simplistic Design & Great Customer Service

The app is so simple and easy to use. It has a clear and simple layout and design. Customer service is also fab - I had to call as I wasn't receiving emails (my fault), and the staff member explained the problem clearly and rectified the issue to prevent it happening again. Reviewed on: 18th April 2026

I opened a Zopa biscuit account as a savings account...

I opened a Zopa biscuit account as a savings account and the interest is great, the first bank I’ve had where I feel there is value for money. I have an issue opening the account and their customer service was excellent and resolved it efficiently and quickly. Reviewed on: 18th April 2026

Excellent.

Excellent. Efficient and easy to use app interface. Reviewed on: 18th April 2026

Dashboard self explanatory and easy to understand.

Dashboard self explanatory and easy to understand. Reviewed on: 18th April 2026

great interest, app can be odd to navigate at first

great interest, app can be odd to navigate at first Reviewed on: 18th April 2026

Excellent website, clear layout and very good intuit...

Excellent website, clear layout and very good intuitive prompts. Very fast almost instant transfers and payments. Absolutely 'Splendid' Reviewed on: 18th April 2026

Good benefits, good service,good support,what’s not...

Good benefits, good service,good support,what’s not to like Reviewed on: 18th April 2026

Best benefits offered by a bank so far , Best intere...

Best benefits offered by a bank so far , Best interest rates compared to other banks , excellent customer service. Zopa Bank has offered benefits which other banks never did like cashback on spending , cashback on bills , interest on account balance and the best is that all of the above is paid monthly, not annually. Haven't had any issues since I first opened an account with Zopa like Zopa banking app has been working 10/10 not like some other banks their app would crash every now and then, but with Zopa that has never happened. Zopa offered me Best interest rates for savings accounts too. Zopa is the only bank I've seen so far to offer digital assistant within their app which makes it easy to transfer money etc just by using my voice! Overall I think they are best so far! Reviewed on: 18th April 2026

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