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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick and efficient service.

Quick and efficient service. Easily navigable website. Reviewed on: 7th March 2026

The first impression was immediate approval of my lo...

The first impression was immediate approval of my loan application. The monthly repayment is manageable to compare to other lenders. Direct debit is quite accommodating to bridge the gap of miss sharp towards none repaying as when due. Sharing information relating the outstanding loan. Reviewed on: 7th March 2026

As advertised

Easily,straight forward and transparent process from the start. What more could you ask for. Reviewed on: 7th March 2026

GO Zopa great job

Easy to set up the app , very useful and user friendly Reviewed on: 7th March 2026

Totally easy and straightforward from start to finish

Simple application process. Easy to manage. Fast and fair decision. All in all excellent service. App is really easy to navigate, never had an issue. Would definitely recommend to others and would use Zopa again in the future Reviewed on: 7th March 2026

Quick and easy process, good rates, money in my acco...

Quick and easy process, good rates, money in my account within minutes! Reviewed on: 7th March 2026

Easy application and fantastic service.

I had no problem dealing with the application or uploading the document that were needed.I had a personal call from Zopa to update me on the process and the date my loan would be in my account..I felt reassured that I was able to deal with a person and not a machine. Thank you for your great service. Reviewed on: 7th March 2026

Easy to use and always up front on what you are payi...

Easy to use and always up front on what you are paying and app is great Reviewed on: 7th March 2026

Needed a loan and it was seamless from start...

Needed a loan and it was seamless from start to finish Reviewed on: 7th March 2026

Reasonably priced, fast service

Needed a loan, rate was good for what I normally get offered. Reviewed on: 7th March 2026

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