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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent

It’s was very fast and excellent service Reviewed on: 7th March 2026

Uncomplicated application process, speedy payout onc...

Uncomplicated application process, speedy payout once accepted for your loan. They even helped me change the date of the month I wanted to pay back my installments. Reviewed on: 7th March 2026

Great Company

Very easy to apply with quick decision and competitive rates Reviewed on: 7th March 2026

A very good service, kept informed at all stages, cl...

A very good service, kept informed at all stages, clear and precise information, helpful staff. Reviewed on: 7th March 2026

Company to beat

fast service, unbelievable customer service. highly recommend Reviewed on: 7th March 2026

I am satisfied the service I received

I am satisfied the service I received Reviewed on: 7th March 2026

oan sorted in less than 10 minutes brilliant servic...

Loan sorted in less than 10 minutes brilliant service dd sorted straight away would highly recommend Reviewed on: 7th March 2026

Great company .

Great company to deal with .Really friendly and informative staff Reviewed on: 7th March 2026

Easy to navigate and apply and can manage all online.

Easy to navigate and apply and can manage all online. The experience was great took very little time and was all sorted within minutes. Reviewed on: 7th March 2026

I was amazed with how my application was handled.

I was amazed with how my application was handled. No problem quick answers Reviewed on: 7th March 2026

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