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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great turnaround time.

Great turnaround time. Good communication during application process and also after even with monthly reminders of direct debit collection due dates. Great accessible app which makes managing the account easy. Reviewed on: 7th March 2026

Easy to use & apply fast out come great company...

Easy to use & apply fast out come great company Reviewed on: 7th March 2026

The easiest experience ever!

I’ve taken out 2 loans and both times it has been so easy and straightforward. I love the app, as it makes it so simple to keep track of how everything to do with your account is going. It’s super easy to navigate and I’ve never once felt like there are any hidden details about my account that are hard to find. It’s just all there! So far loving my experience with Zopa. I would definitely recommend and use in future. Reviewed on: 7th March 2026

Very straightforward process

Very straightforward process for getting the loan and excellent rates too. It was sorted in a day and the money was there. The repayment is clear and I can log in and see exactly how much I have left to pay. Reviewed on: 7th March 2026

Fast, easy and good customer care.

Fast, easy and good customer care. Reviewed on: 7th March 2026

Easy to use and clear and informative

Easy to use and clear and informative Reviewed on: 7th March 2026

Very easy steps to find out what service you need...

Very easy steps to find out what service you need Reviewed on: 7th March 2026

They helped me when I no one else would

They helped me when I no one else would Reviewed on: 7th March 2026

rapid service

cash was in mu bank before i even got the email to say i had been excepted Reviewed on: 7th March 2026

Excellent and very quick process

Excellent and very quick process Reviewed on: 7th March 2026

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