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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy application process helpful staff.

Easy application process helpful staff. Reviewed on: 16th January 2026

Excellent!

Excellent service and I'm very happy. Thank you! Reviewed on: 16th January 2026

Easy to interact with via website and app and seamle...

Easy to interact with via website and app and seamless process Reviewed on: 16th January 2026

I was pleasantly surprised by the quick loan and wit...

I was pleasantly surprised by the quick loan and without any complaints. No serious obligations and considering your credit minuses. I thank you very much for your sincere help in obtaining a credit loan. Reviewed on: 16th January 2026

Super efficient

Zoos was super efficient with my successful loan application along with a great interest rate. Reviewed on: 16th January 2026

I was happy with my experience.

I was happy with my experience. It took a little longer for my loan to be processed but I applied over the new year period so completely understand why this would take longer to process. Each time I’ve contacted customer service, they have been friendly and helpful. Once the loan was approved, the money was moved into my account very quickly which was nice. Reviewed on: 16th January 2026

Excellent service and customer care.

Excellent service and customer care. Reviewed on: 16th January 2026

I applied for a loan with Zopa, they were very profe...

I applied for a loan with Zopa, they were very professional and thorough in the details they wanted, to do the necessary checks. I found the whole experience with them easy and pain free, they provided me with all the relevant information and contact details, their app is great and user friendly, the money was in my bank account within the hour. The whole experience has actually been great, it really has, if you need a loan, go with Zopa, first class service all the way. Reviewed on: 16th January 2026

I found applying for loan was very easy.

I found applying for loan was very easy. And everything was explained to me what made the form very easy to fill in on line, Reviewed on: 16th January 2026

They are great at not letting you go over not out to...

They are great at not letting you go over not out to making more money by giving more and more till you can not pay it back Reviewed on: 16th January 2026

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