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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very professional company, easy to pay bills and more.

Very professional company, easy to pay bills and more. Reviewed on: 16th January 2026

Simple process. Great customer experience.

Simple process. Good variety of options. Friendly and efficient customer service. Frictionless end to end customer journey. Useful to have an app to track progress over the term of the agreement. Reviewed on: 16th January 2026

Very easy and very helpful.

Very easy and very helpful. Easy to use app to check your account Reviewed on: 16th January 2026

Quick and efficient, simple application process noth...

Quick and efficient, simple application process nothing further to say, just well done Reviewed on: 16th January 2026

Zopa are very professional and easy to use

Zopa are very professional and easy to use Reviewed on: 16th January 2026

Very fast response, hassle free and reliable

Very fast response, hassle free and reliable Reviewed on: 16th January 2026

Highly recommended

I have used Zopa for the last 5 years for everything from a car purchase to debt consolidation and I have always found them to be the easiest company to use with excellent rates, standard of communication and speed of decision. Excellent company. Reviewed on: 16th January 2026

Good choice

Great experience easy to do just followed what it said to do Reviewed on: 16th January 2026

Happiness

My loan helped me no end.got car we wanted Reviewed on: 16th January 2026

car loan - offered in minutes.

I applied for a car loan and was accepted within minutes of my application and it saved me £120 per month compared with the loan offered by the car dealership. Excellent service from Zopa. Reviewed on: 16th January 2026

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