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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

Happiness

My loan helped me no end.got car we wanted Reviewed on: 16th January 2026

car loan - offered in minutes.

I applied for a car loan and was accepted within minutes of my application and it saved me £120 per month compared with the loan offered by the car dealership. Excellent service from Zopa. Reviewed on: 16th January 2026

Zopa were brilliant.

Zopa were brilliant. The loan application was very simple however I made a typo with my name which resulted in my application being on hold however customer service was brilliant and solved this with clarity and professionalism. It was lovely to hear so many young people working there with young people in their mind. Reviewed on: 16th January 2026

The loan was approved in seconds.

The loan was approved in seconds. I will always recommend them to my friends. Reviewed on: 16th January 2026

Pleasure to do business with

Very helpful, friendly, and a pleasure to speak to, made it so easy to sort my loan out Reviewed on: 16th January 2026

Easy process start to finish, timelines all as expec...

Easy process start to finish, timelines all as expected. User interface very good and subsequent app easy to use. Reviewed on: 16th January 2026

I had a problem making a payment to one merchant and...

I had a problem making a payment to one merchant and had to reset my password several times. Unfortunately, I was still not able to complete the payment, which was frustrating. However, aside from this issue, Zopa offers good financial products. Their services are generally reliable, and the range of finance options is strong. With some improvements to the payment process and account access, the overall experience could be even better. Reviewed on: 16th January 2026

Application process quick and easy received money in...

Application process quick and easy received money in minutes Reviewed on: 16th January 2026

Fantastic great

Fantastic. You saved my life when I really needed it. Reviewed on: 16th January 2026

Good dealings

So far very good in providing information & following through. Reviewed on: 16th January 2026

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