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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Applying for a loan

From applying for my loan the experience was very good money it my bank quickly and have no problems. The customer service is very good and I am kept up yo date on how my loan is being psid Reviewed on: 25th April 2025

Great service and fast highly recommended

Great service and fast highly recommended Reviewed on: 25th April 2025

Efficient

Efficient, convenient and faster application process Reviewed on: 25th April 2025

Great easy and friendly - perfect for a quick loan!

Great easy and friendly - perfect for a quick loan! Reviewed on: 25th April 2025

My loan was done online and at night.

My loan was done online and at night. The process was straightforward and payment was done in minutes Reviewed on: 25th April 2025

Very easy to use,fast response and very friendly.

Very easy to use,fast response and very friendly. Reviewed on: 25th April 2025

Excellent service from start to finish very quick an...

Excellent service from start to finish very quick and efficient Reviewed on: 25th April 2025

Great overall experience

Great customer service, great rates and very easy to set up Reviewed on: 25th April 2025

Happy customer...

Zopa made everything easy from info required to info on product risk factors and repayments... Very helpful Indeed Reviewed on: 25th April 2025

Loan review

Excellent service great product and easy too use app Reviewed on: 25th April 2025

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