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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Friendly and understanding and very easy to understa...

Friendly and understanding and very easy to understand the app it is straight forward Reviewed on: 24th April 2025

Simply and easy to use and communicate.

Simply and easy to use and communicate. Good quick checks. No delays no hidden small prints. Reviewed on: 23rd April 2025

Overall very good

Easy application process, always informed of upcoming payments, via text and email. App is user friendly with easy access to account. Reviewed on: 23rd April 2025

Happy to be your customer, helpful and very fast cus...

Happy to be your customer, helpful and very fast customer service Reviewed on: 23rd April 2025

Amazing loans

It was just so easy fantastic rates Reviewed on: 23rd April 2025

Zopa loan application is easy, quick and straightfor...

Zopa loan application is easy, quick and straightforward. Best thing, i love the analysis of your loan and account in the app. Very useful overview and detailed information displayed in real time. Reviewed on: 23rd April 2025

Great service.

Great service. Easy loan application Reviewed on: 23rd April 2025

Good easy experience, perfect to help rebuild my cre...

Good easy experience, perfect to help rebuild my credit score Reviewed on: 23rd April 2025

Friendly user app allows quick and easy application...

Friendly user app allows quick and easy application process Reviewed on: 23rd April 2025

Professional friendly and techo easy

Professional friendly and techo easy Reviewed on: 23rd April 2025

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