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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

I have had several loans with Zopa, The application...

I have had several loans with Zopa, The application process through the app is easy to follow and simple, the loan is generally approved the same day if you qualify and the money is put into the account you request.arn't many banking organizations who provide such a wonderful service. I have no hesitation in recommending Zopa Bank. Reviewed on: 23rd April 2025

Straightforward , responsive and reliable lender

My application process was straightforward, and I received a decision quickly. The terms were clearly explained, and the funds were released within the promised timeframe. Customer service has so far being responsive and helpful when I have questions. Overall, a reliable lender with transparent processes. I will definitely recommend to anyone looking for a straightforward loan solution. Reviewed on: 23rd April 2025

Happy customer

Very straight forward and easy to get your head around. The team we very helpful and made sure the money was in the account when it was meant to be. Reviewed on: 23rd April 2025

Very transparent with everything and straightforward...

Very transparent with everything and straightforward application. Reviewed on: 23rd April 2025

Great service

Easy to deal with. Helpful and friendly staff. Reviewed on: 23rd April 2025

Loan applications

Zopa has made the whole process very simple and quick Reviewed on: 23rd April 2025

Good bankapplication form and in your bank within...

Very quick application form and in your bank within minutes Reviewed on: 22nd April 2025

Simple process of application.

Simple process of application. Once approved funds were available within 2 hours. Customer service is always on hand to help. Fantastic service Reviewed on: 22nd April 2025

Excellent , efficient and very personal to every asp...

Excellent , efficient and very personal to every aspect of my loan Reviewed on: 22nd April 2025

Super streamlined and easy to use

Super streamlined and easy to use Reviewed on: 22nd April 2025

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