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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Nice and easy

Nice and easy process with easy and straight forward repayment plan. Only took 5 minutes to apply and complete, and repayments where manageable at an amount suitable to me, which enabled me to pay my loan back within a year. Reviewed on: 23rd April 2025

Simple easy to use quick to get an answer.

Simple easy to use quick to get an answer. Feature of telling u what u r likely to be approved for is great. Like monthly credit score updates. Reviewed on: 23rd April 2025

Very happy

Speedy. Transparent and user friendly. Great app. Very happy I chose Zopa Reviewed on: 23rd April 2025

Easy to deal with.

Easy to deal with. All online, everything explained in full details. Website and app are easy to navigate. Settled my load early, the settlement figure was easy to get and pay with the figure fully explained, broke down and valid for quite a while Reviewed on: 23rd April 2025

Zopa bank make things simple very easy for the custo...

Zopa bank make things simple very easy for the customer the app works brilliant Reviewed on: 23rd April 2025

I’m really happy to use Zopa and I’m really happy to...

I’m really happy to use Zopa and I’m really happy to couustemr services Reviewed on: 23rd April 2025

Easy and efficient

So easy to deal with and do exactly what I want need to do. Reviewed on: 23rd April 2025

It was very easy to apply and get a decision on my a...

It was very easy to apply and get a decision on my application Reviewed on: 23rd April 2025

Very fast payout excellent customer service

Very fast payout excellent customer service Reviewed on: 23rd April 2025

Mr Paulo Barbosa

The Appis very easy to use…good customer service as well Reviewed on: 23rd April 2025

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