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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69088 reviews)

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4.91

Based on 69,088 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69088)

Paid my loan of in full and a week later zopa are sa...

Paid my loan of in full and a week later zopa are saying i havent paid it and still owe the money sent numerous emails and spoke to so many agents they don't care terrible company to deal with Reviewed on: 12th April 2025

Easy fast service quick payment and easy to pay back...

Easy fast service quick payment and easy to pay back Reviewed on: 12th April 2025

Zopa is brilliant they started me off with a credit...

Zopa is brilliant they started me off with a credit card and now they gave me car finance. Never had any problems or complaints about zopa. There rates are cheap. Reviewed on: 12th April 2025

Staff Professional and Wonderful Service

staff were quick effficient and the whole process was made easy Reviewed on: 12th April 2025

Excellent value

Have had 2 loans with them both been excellent value. Quick and easy to apply. Reviewed on: 12th April 2025

Every step of my loan application was straight forwa...

Every step of my loan application was straight forward, all the information readily available on the app, everything clearly explained Reviewed on: 11th April 2025

They're great at being easy to use and straightforwa...

They're great at being easy to use and straightforward app. Reviewed on: 11th April 2025

Never had an issue with them, apparently is easy to...

Never had an issue with them, apparently is easy to use and allows additional payments if you have spare cash Reviewed on: 11th April 2025

Great service easy application excellent communication

Great service easy application excellent communication Reviewed on: 11th April 2025

Helped me save money...

I wanted a consolidation loan to pay a credit card off, that was more than i was eligible for. A customer service advisor helped me by taking a few extra security details, and a copy of my passport and it was agreed in a few minutes, others just refused, whereas Zopa helped me save money as its much cheaper than the credit card i had. Reviewed on: 11th April 2025

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