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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

Simple & straightforward

Zopa 's customer service is excellent. Their website is clear, well laid out and easy to navigate. Reviewed on: 2nd June 2017

Quick service and good customer care.

Loan was handled very quickly and the money was in my bank within 2 days. Would recommend to anyone very good service. Reviewed on: 2nd June 2017

Easy, quick and safe.

Loan was accepted within minutes and the money was delivered promptly. Customer services over the phone were friendly when I attempted to ammend my payment date. Would recommend. Reviewed on: 2nd June 2017

Value

Simple,easy,fast&fair Hassle free loan. Reviewed on: 2nd June 2017

used time and time again

Excellent service.I have used these on a number of times without fault.100% recommended. Reviewed on: 2nd June 2017

Outstanding

Applied online , easy application, offering best rates, decision immediate, money oaid into account within time given When Spoke to customer services they were polite , dealt with request there and then, helpful. I would rate Zopa as outstanding. Reviewed on: 2nd June 2017

Easy and efficient application, fast decission, easy to understand T&C's, aver all a great experience

Needed a liitle bost for a heating boiler that packed up last winter whenwe had limited funds available, looked at backs and CC to see if that would be an option fornd ZOPA and the rates were competitive so gave it a try. now had several easy to manage short term loans, recommende3d. Reviewed on: 2nd June 2017

Zopa keeps me up to date with all the offer..

I am really pleased with the Zopa.They allow me to borrow approx £10.000 on a very low rate. None of the banks will offer me such a good APR .. Thank you very much Reviewed on: 2nd June 2017

Excellent website and customer service.

Quick and easy steps to apply for a loan. And excellent customer service. Reviewed on: 2nd June 2017

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