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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Uncomplicated online service

Applied for the loan online and had an answer very quickly and a couple of days later the cash was in my bank, uncomplicated application and the best Apr at the time. Reviewed on: 30th May 2017

Zopa provided me with a prompt and efficient response to my request forfinancial support

I would recommend Zopa to family and friends because they offer a speedy response to your financial needs in a timely manner. Reviewed on: 30th May 2017

£6k loan

I've had no trouble at all! Fast, accessible, reliable, good rates. Very happy customer :-) Reviewed on: 30th May 2017

Fantastic quick response

Quick response....took 5 mins ...could not believe it ..money in bank almost immediately Reviewed on: 30th May 2017

Quick, easy, fair.

Happy with the service I received. Happy with the APR. Overall happy customer. Reviewed on: 30th May 2017

No Hassle

Easy to apply and once finances were reviewed by telephone conversation with someone from Zopa, the funds were quickly made available. Simple and easy to understand loans dashboard which explains exactly where you are with the loan at any point in time. Reviewed on: 30th May 2017

Very likely

Quick service, great loan company. Will recommend to all my friends. Reviewed on: 30th May 2017

Great deal

I had a really good deal very happy with everything Reviewed on: 30th May 2017

Quick, Efficient, Straightforward and Cheap

I could not rate Zopa high enough. A hassle-free process with a quick decision and very competitive rates. Well done on a great customer experience. Reviewed on: 30th May 2017

Excellent loans!

My Zopa loan was easy to apply for and I received a quick decision. Their rates are competitive, Im very pleased and will definitely use Zopa again in future! Reviewed on: 30th May 2017

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