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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Exelent lender

Had no trouble with zopa plain sailing all the way. Reviewed on: 30th May 2017

A fantastic concept

I had never heard of zoos or peer to peer lending previously until matched by a credit reference company - the rates were unbeatable and the concept amazing - so easy to apply - so easy to get the funds - so easy to keep track - fantastic experience with this so far ! Reviewed on: 30th May 2017

Amazing Service

Cannot fault at all! Genuine customer care Reviewed on: 30th May 2017

Peer to Peer

A fantastic service. Low interest rates, simple online application process. Easy identity verification. Helpful staff and excellent literature where everything is presented in an understandable simplified format. I will always use Zopa for any loan that I require. Reviewed on: 30th May 2017

Efficient, easy and friendly

I sought a car loan with a quick turnaround and the process at zopa could not have been more easy or straightforward. The online application was simple to follow and the follow up calls were prompt and and staff so friendly. Having the option to pay off extra amounts each month without penalty is very comforting too. I would recommend to anyone. Reviewed on: 30th May 2017

Fantastic provider

Brilliant provider easy to contact, simple, straightforward and easy to use website and excellent customer service. Reviewed on: 30th May 2017

Loan

Great service . Fast payment with Zopla . Very professionals team sit on the offices Reviewed on: 30th May 2017

Great

Quick, clear and excellent service Reviewed on: 30th May 2017

Fast quote and best rate

Very quick to get a quote and then to move to application. All approved and I bank within 3 days. Great service with a great rate. Reviewed on: 30th May 2017

Great personal loan service

I was able to apply and be accepted for a loan with a great interest rate within minutes Reviewed on: 30th May 2017

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