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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Overall Good Service

Easy to apply, quick process and money was in my account very quickly. Easy to access my account and review my outstanding balance Reviewed on: 30th May 2017

The best deals and best service around

From day 1 the service has been excellent with such ease to use. Reviewed on: 30th May 2017

No fuss,excellent rates

Fast,efficient service, will recommend Reviewed on: 30th May 2017

Good

Good company and good rates. I would recommend to a friend. Reviewed on: 30th May 2017

Very competitive!

Incredibly fair rates, good customer service, great website - would recommend Reviewed on: 30th May 2017

Love zopa excellent

Quick fast and relevant.was surprised by the service n trust of the company.I had recommend all my friends to go for zopa numbero uno Reviewed on: 30th May 2017

It's easy and uncomplicated

It really is simple and affordable. What more can you ask for in a loan? It's simple to apply, it's simple to understand and it's simple to login and control. On top of that it's got fantastic rates. Job done as far as I'm concerned. Reviewed on: 30th May 2017

Great company

I needed a loan for visiting a family member and they offer great rates and have a great payment scheme which has been set up and is great. Defiantly recoomend Zopa if your thinking about a loan Reviewed on: 30th May 2017

Amazing - highly recommended

I required a loan fast for a car and wanted the flexibility to pay the loan off early without a penalty. I couldn't ask for more from a loan. Simple form, quick response, money in my account the next day! Absolutely amazing service. The website is very easy to navigate and so simple to use. I have recommended this service to friends and family already and will continue too. Reviewed on: 30th May 2017

Great Service

At the time that I applied for my ZOPA Loan I was between ‘self’ employed and ‘employed’ circumstances. They asked me to qualify my pending employment details and on approval of all the required documentation granted me a Loan - this enabled me to purchase a car which was essential for the nail;y commute demanded by my new job role. I was happy with the nature of the Loan itself and the interest rate applied to it. Reviewed on: 30th May 2017

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