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Zopa: Personal loan reviews

4.94
Based on 68,054 reviews, last reviewed 26th Mar 2026
274200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

A great product for all A great product with a decent interest rate that reflects my circumstances. A great app to use to see all of my accounts in one go Reviewed on: 26th March 2026
Christopher W's avatar
Christopher W

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (68054)

Simply Brilliant.

5
A simple straight forward process to initiate a loan. Excellent online and direct contact customer service at all times. Reviewed on: 20th December 2016

very impressed

5
Firstly, I messed up and managed to apply for the wrong amount. I was mortified and rang Zola. They were supportive, did not patronize me, they just sorted out my mistake. After taking out the loan, it was easy to check on my progress, and to make extra repayments when I could. Finally, when I was able to, I could see what final settlement sum I could make and without any fuss, could save money and pay off early Reviewed on: 20th December 2016

So easy to deal with.

5
It was a very quick process from applying to get a long, and getting the money in my bank, great service all round. I would highly recommend you and I have done. Reviewed on: 20th December 2016

By far the best

5
I have taken out 2 loans with Zopa .their professionalism and customer service is superb .this team will treat you well . Reviewed on: 20th December 2016

Very prompt and smooth

5
Very helpful and smooth transaction. All details held on account on Internet for reviewing ie payments and contract details Reviewed on: 20th December 2016

Easily resolved

5
The service was quick , efficient and friendly . Not in the least intimidating but understanding and welcoming . Reviewed on: 20th December 2016

Excellent rates, Fast payment, Hassle free!

5
It was easy to apply and the money was paid in really quickly. Great company! Reviewed on: 20th December 2016

Easy and Effecient

5
The whole process was very straightforward and every quickly processed. I would recommend this lender to others not or only for that, but also because of how the loans are provided. Very unique. Very personal. Reviewed on: 20th December 2016

Excellent service

5
This service was quick and easy to use .But explained everything well Reviewed on: 20th December 2016

Quick and easy to apply. Easy to make extra payments and make changes to my account.

5
Quick and easy to apply. Instant decision and easy to make extra payments and make changes to my account. Reviewed on: 20th December 2016

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