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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69078 reviews)

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4.95

Based on 69,078 reviews, last reviewed 23rd Apr 2026

14% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Efficient and friendly service

Zopa were very efficient and fast to approve my loan and transfer money to my account. The deal offered was fantastic with clear terms and conditions. Reviewed on: 19th December 2016

A fantastic company!

I needed a loan to move out from home and start a new, very prospectful career. The process was simple and easy, I was well advised and looked after from the very beginning! Now I'm able to manage my repayment and set up the direct debit for a date that suits me. Zopa has helped me get to where I am now. Thank you Zopa! Reviewed on: 19th December 2016

Easy online service

Easy online service. Would recommend Reviewed on: 19th December 2016

Quick, Easy, Professional & very helpful

Literally took minutes to do and get a reply an a date of when the funds were available. Took all the hassle out of the formal side of life; an to top it off their mobile site is easy to use and there are no hidden fees or charges. 100% recommend over the highstreet banks. Reviewed on: 19th December 2016

Good value and responsive customer support

Had an issue with direct debits not being taken. Zopa were quick to react and rectify the issue along with ensuring no lasting issues on my account. Easy to set hold of and speak with a human which is useful with complex issues. Reviewed on: 19th December 2016

Excellent service all round

I'm extremely happy with the service I received from this company, it is easy and quick to set up with great rates. Would definitely recommend. Reviewed on: 19th December 2016

No hassle. Quick and easy.

Found the end to end experience with Zopa very quick and easy. No problems at all and great interest rate. Reviewed on: 19th December 2016

Expensive

Make you think your getting a good offer but looking at apr and everyone what they offered they totally ripped me off just got a loan with 4.8 percent apr instead of the 19.5 they charged me...even though quote was at 8.8 will be paying off just now and wont get another :)!! Reviewed on: 19th December 2016

Great

Very good and very helpful would recommend to anyone Reviewed on: 19th December 2016

Quick ad Easy!

Needed money fast. Applied on line and the money was on my account in about 2-3 days also first debit only in 2 months time., Reviewed on: 19th December 2016

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