Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

View other Zopa products

4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Zopa was there when I needed them.

Zopa was there when I needed them. For a short term small loan, they were quick to assist and I recommend them highly. Reviewed on: 14th January 2025

The people who put you at ease

The people who I spoke to on the phone were very helpful and me to send correct documentation Reviewed on: 14th January 2025

Great people and way process and help when you need...

Great people and way process and help when you need it Reviewed on: 14th January 2025

Good customer service easy application

Good customer service easy application Reviewed on: 14th January 2025

Great service.

Great service. Agents very helpful Reviewed on: 14th January 2025

Applied for a personal loan ...

I applied for a loan on line then discussed options with a Zopa rep very helpful Reviewed on: 14th January 2025

Simple and straight forward.

The process was simple and straight forward. I received a decision within minutes! Reviewed on: 14th January 2025

Quick and easy applications.

Quick and easy applications. Money sent seconds after being accepted Reviewed on: 14th January 2025

Efficient, fair and trustworthy

They decide on the loan quickly and the money is available within hours. They are fair and efficient and keep me up to date on how the loan is progressing Reviewed on: 14th January 2025

Happy days

Plain sailing from start,very professional team explained everything in easy to understand language. Reviewed on: 14th January 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Short term credit (discontinued)
from Peachy (inactive company) 4.55 from 212 reviews
Personal loan (discontinued)
from 1st Stop (inactive company) 3.97 from 2 reviews
Loans
from Capital Credit Union 4.89 from 756 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44350 reviews
Cash ISA
from Zopa 4.83 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub