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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69083 reviews)

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4.95

Based on 69,083 reviews, last reviewed 15th May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Zopa personal loan Site easy to navigate. Response time very quick. Reviewed on: 15th May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69083)

Customer service is excellent.

Customer service is excellent. The staff are understanding and helpful. Reviewed on: 14th January 2025

Zopa was there when I needed them.

Zopa was there when I needed them. For a short term small loan, they were quick to assist and I recommend them highly. Reviewed on: 14th January 2025

The people who put you at ease

The people who I spoke to on the phone were very helpful and me to send correct documentation Reviewed on: 14th January 2025

Great people and way process and help when you need...

Great people and way process and help when you need it Reviewed on: 14th January 2025

Good customer service easy application

Good customer service easy application Reviewed on: 14th January 2025

Great service.

Great service. Agents very helpful Reviewed on: 14th January 2025

Applied for a personal loan ...

I applied for a loan on line then discussed options with a Zopa rep very helpful Reviewed on: 14th January 2025

Simple and straight forward.

The process was simple and straight forward. I received a decision within minutes! Reviewed on: 14th January 2025

Quick and easy applications.

Quick and easy applications. Money sent seconds after being accepted Reviewed on: 14th January 2025

Efficient, fair and trustworthy

They decide on the loan quickly and the money is available within hours. They are fair and efficient and keep me up to date on how the loan is progressing Reviewed on: 14th January 2025

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