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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Quick decision and competitive interest rates with f...

Quick decision and competitive interest rates with flexible period to pay. Reviewed on: 14th January 2025

Takes the stress out of borrowing

Just quick reliable and accessible Reviewed on: 14th January 2025

I have a loan from Zopa excellent service very ex...

I have a loan from Zopa excellent service very excellent speedy delivery excellent communication excellent company Reviewed on: 14th January 2025

Fast efficient loan no trouble great service

Fast efficient loan no trouble great service Reviewed on: 14th January 2025

The very best

Very quick easy and simple. Couldn’t ask for more Reviewed on: 14th January 2025

10/10 experience

I’ve always found their app extremely user friendly, and their services are so easy to navigate! Reviewed on: 14th January 2025

Easy Flexible process

Easy to arrange. Reasonable rates and easy to manage online. Payment days can be moved to suit best time and it’s easy to get a settlement quote and settle should you wish to do that. Reviewed on: 14th January 2025

Excellent customer service

Decision was made quickly and the money paid into my account instantly Reviewed on: 14th January 2025

Quick & easy no hassle great communication

Quick & easy no hassle great communication Reviewed on: 14th January 2025

Prompt and efficient

The loan was dealt with promptly and efficiently Reviewed on: 14th January 2025

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