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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Professional and personal service throughout

It was easy and straightforward to apply and I was aware throughout that I was using a professional service Reviewed on: 14th January 2025

found Zopa the most user friendly and efficient lend...

found Zopa the most user friendly and efficient lending platform. I love the fact you can get your settlements and how the settlements change quickly when you part pay some of the loans. Great service Reviewed on: 14th January 2025

I have used Zopa on several occasions and always fou...

I have used Zopa on several occasions and always found them helpful, the application process is extremely easy Reviewed on: 14th January 2025

Was very straightforward and money received with in...

Was very straightforward and money received with in 10 minutes Reviewed on: 14th January 2025

Great experience all round - cannot fault anything s...

Great experience all round - cannot fault anything so far! Reviewed on: 14th January 2025

Straight forward and less stress

Straight forward and less stress Reviewed on: 14th January 2025

Easy to apply

No problems straight forward very helpful thank you Reviewed on: 14th January 2025

Home improvements for a daughter's return.

I was looking for a loan to carry out home improvements, some of them essential. I had a timeline for work to be completed in time for my daughter's return home from 2 year's travel in South East Asia. The loan was processed in swiftly and I found the procedure easy to follow. I was delighted when the loan was approved and home improvements were completed well ahead of schedule. Reviewed on: 14th January 2025

Easy application but fair with their lending criteria.

Easy application but fair with their lending criteria. Made sure I could afford the payments and met my needs fully. Zopa are not pushy with their products but open and honest. I would definitely recommend to family and friends Reviewed on: 14th January 2025

5 STAR SERVICE

5 STAR SERVICE AND UNDERSTANDING PEOPLE Reviewed on: 14th January 2025

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