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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

It was very quick and satisfying they way they treat...

It was very quick and satisfying they way they treat me while I was applying the loan they gave me 100 percent satisfaction Reviewed on: 14th January 2025

Fantastic

Fast efficient service from start to the end easy to say what you want efficient service organising the rest Reviewed on: 14th January 2025

Very fast and helpful easy app to follow your paymen...

Very fast and helpful easy app to follow your payments would highly recommend 5 ***** Reviewed on: 14th January 2025

Very easy to use simple efficient and quick.

Very easy to use simple efficient and quick. Couldn’t ask for better Reviewed on: 14th January 2025

Clear and easy.

Had both a loan and credit card through Zopa. The application process was clear and easy to follow, all information I've required has been easy to find. Reviewed on: 14th January 2025

Was so quickly sorted and money paid into my bank ac...

Was so quickly sorted and money paid into my bank account was just overall great service. Reviewed on: 14th January 2025

Easy and smooth transaction.

Easy and smooth transaction. Money deposited within an hour. Reviewed on: 14th January 2025

They treat you as an individual and have really nice...

They treat you as an individual and have really nice staff Reviewed on: 14th January 2025

I would like to recommend Zopa to anyone who wants t...

I would like to recommend Zopa to anyone who wants to take a loan out because I can say there are excellent to help you Reviewed on: 14th January 2025

Ease of application and straight forward process

Ease of application and straight forward process Reviewed on: 14th January 2025

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