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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

So easy to apply.

So easy to apply. Straight forward forms no hassle. Reviewed on: 11th April 2024

Fast decision and payment, affordable monthly paymen...

Fast decision and payment, affordable monthly payments, easy to apply, great company Reviewed on: 11th April 2024

Personal loan.

I applied for a personal loan after checking the Martin Lewis site. The process was very easy to navigate and all completed quickly. I would definitely recommend this company. Reviewed on: 11th April 2024

Zopa are fast, efficient, with competitive rates.

I have used Zopa for a number of years and find the rates to be competitive, the process of borrowing money simple but thorough and the customer service to be excellent. I recently needed a loan quickly as I had some emergency work carried out on my house and was very anxious. But I received the funds quickly and could relax. Reviewed on: 11th April 2024

Outstanding Zopa...

From first contact to receiving the monies I consider Zopa gave outstanding service Reviewed on: 11th April 2024

Applied for a loan was a very quick response and mon...

Applied for a loan was a very quick response and money was in bank within 2 hours Reviewed on: 11th April 2024

Very easy process and very quick responses.

Very easy process and very quick responses. Favourable interest rates. Quick payout. Good communication and updates always provided. Other options explained and they explain their terms clearly. The customer service is very responsive if you have any queries Reviewed on: 11th April 2024

Zopa loan

Excellent, didn't have any problems when applying. Customer service is excellent. Reviewed on: 11th April 2024

The application process was not complicated and resu...

The application process was not complicated and results in a promptly timing Reviewed on: 11th April 2024

Great for personal loans.

Great service. No nonsense. Quick response. Definitely my go to Reviewed on: 11th April 2024

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