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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Very clear information on application and great supp...

Very clear information on application and great support, without any unnecessary details needed, just the essential facts. Reviewed on: 11th April 2024

Efficient and easy to use.

Efficient and easy to use. The process was straightforward and was kept informed of the various processes Reviewed on: 11th April 2024

So easy to set up, how automated should be

So easy to set up, don't normally like automated service but this one works exactly and easily as it should, no problem Reviewed on: 11th April 2024

Everything is quick and easy.

Everything is quick and easy. The app is easy to navigate. Also friendly Reviewed on: 11th April 2024

Always been happy

I've used zopa for many years and they have always been happy with there services Reviewed on: 11th April 2024

Very Efficient and proffessional

Very Efficient and proffessional Reviewed on: 11th April 2024

Personal loan that is made so easy

You know you’re eligible before you apply. Doesn’t harm your credit rating. Funds are transferred the same day and it’s so easy to make extra repayments if you can afford to do so Reviewed on: 11th April 2024

Unrivalled quick and efficient service !

Excellent service ,intuitive on-line application process ensures a totally stress free customer experience.After filling in the required details the approval process was swift and efficient. MONEY WAS TRANSFERRED IN MINUTES. The ZOPA app makes it easy to track progress of the loan and you can liaise directly with ZOPA through the app in case of any questions. Couldn’t ask for anything more ! Reviewed on: 11th April 2024

Quick and easy for what I needed.

Quick and easy for what I needed. Money was instant in my account Reviewed on: 11th April 2024

The online application was simple and straightforward .

The online application was very straightforward. Decision process was very quick indeed. Whole process was very fast and efficient. Reviewed on: 11th April 2024

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