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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Ease of applying online and monies being available f...

Ease of applying online and monies being available for purchase swiftly made my experience great. Reviewed on: 11th April 2024

Very good service from start to finish.

Very good service from start to finish. Reviewed on: 11th April 2024

Exceptional service.

Easy application. Low rates and the money was in my account in no time at all. I’d definitely recommend them above anyone else. Reviewed on: 11th April 2024

Extremely quick response with good rates and a great...

Extremely quick response with good rates and a great phone app to track my repayments. The money was in my bank in under a minute Reviewed on: 11th April 2024

Always helpful, and always make me feel at ease.

Always helpful, and always make me feel at ease. Reviewed on: 11th April 2024

Clear and straightforward.

The entire application process was clear and straightforward. Zopa makes it all simple and uncomplicated. Communications are clear and to the point. Reviewed on: 11th April 2024

My personal loan was quickly approved, and advanced.

My personal loan was quickly approved, and advanced. Reviewed on: 11th April 2024

Have been using Zopa on and off for a few years now.

Have been using Zopa on and off for a few years now. Rates are decent, the process in applying is smooth and painless. Only downside is if you settle up early, it takes them a long time to clear it, which is crazy in this day and age. But, that's just a minor point for most, overall, Zopa is my go-to for personal loans if needed. Reviewed on: 11th April 2024

Efficient.

From day one you have made the process a pressure free zone. All my questions were answered quickly and efficiently. Reviewed on: 11th April 2024

Great provider very helpful with great staff

Great provider very helpful with great staff Reviewed on: 11th April 2024

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