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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent experience very easy process

Excellent experience very easy process Reviewed on: 11th April 2024

Always quick to make a decision.

Always quick to make a decision. Interest is incredibly fair and the customer service is excellent Reviewed on: 11th April 2024

The process and customer service alongside the app h...

The process and customer service alongside the app has made it accessible and easy to navigate Reviewed on: 11th April 2024

Very simple clear process using the app, everything...

Very simple clear process using the app, everything clearly displayed. A pleasure to use. Reviewed on: 11th April 2024

Easy to understand application

Easy to understand application and help is at hand wherever it’s required. No question is a stupid question and they are always ready to help. Reviewed on: 11th April 2024

Smooth no fuss process.

Smooth no fuss process. I’ve used Zopa on several occasions and happy each time. Reviewed on: 11th April 2024

Best around .

FrI’m m start to finish the process was fantastic no issues whatsoever Reviewed on: 11th April 2024

Great service way to use no hassle

Great service way to use no hassle Reviewed on: 11th April 2024

Fast decision, no fuss, done in no time.

Fast decision, friendly staff, no fuss. Reviewed on: 11th April 2024

Great customer service and very competitive rates.

Great customer service and very competitive rates. Any time I’ve had an enquiry the staff have been very helpful and provided a there and then answer. The app is very good and at all times I can view my account Reviewed on: 11th April 2024

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