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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Fast service - easy to use app / great overall custo...

Fast service - easy to use app / great overall customer experience Reviewed on: 11th April 2024

Tried the rest. These are the best

Great app and easy to use. Transparent terms and conditions Reviewed on: 11th April 2024

Easy application process and an excellent App

Easy application process and an excellent App Reviewed on: 11th April 2024

ZOPA TRANSFORMED OUR LIVES !

ZOPA TRANSFORMED OUR LIVES ! A PERSONAL LOAN WHICH PAID FOR A GIGANTIC CABIN IN MY GARDEN FOR MY FAMILY TO ENJOY Reviewed on: 11th April 2024

No problems, very smooth, very helpful.

No problems, very smooth, very helpful. Caring! Reviewed on: 11th April 2024

Exvellent

Excellent - easy - no hassle loan application straight forward and quick decision made Reviewed on: 11th April 2024

Quick and easy process

The process was extremely quick and easy. Very user friendly app aswell to help navigate lending. The rates were better than the market average and the money was in my account within an extremely reasonable time frame. I have options to pay off more if I want to which helps with flexibility and a great way to advocate sensible lending. Reviewed on: 11th April 2024

I applied for personal loan, uploaded all documents...

I applied for personal loan, uploaded all documents as requested very late at night and payment was already in my account after 9am next morning. I was very shocked and surprised with the swift service. Reviewed on: 11th April 2024

Zopa is user friendly and very transparent service h...

Zopa is user friendly and very transparent service helps me keep track of my loans and payments Reviewed on: 11th April 2024

Zopa regularly access my financial stability and pro...

Zopa regularly access my financial stability and provide me with updates which is helpful and supportive Reviewed on: 11th April 2024

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