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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

So good at it all can’t fault the amazing easy to us...

So good at it all can’t fault the amazing easy to use and understand Reviewed on: 11th April 2024

By far the best loan service.

Applying for my loan was so straightforward and the funds were transferred within minutes of acceptance. Reviewed on: 11th April 2024

Zopa have been excellent for me.

Zopa have been excellent for me. Quick and simple to apply for a loan. Reviewed on: 11th April 2024

1st class service

Brilliant service from start to finish Reviewed on: 11th April 2024

Very easy to set up.

Very easy to set up. Thank you. Decision was fast and immediate. Reviewed on: 11th April 2024

Great to Deal with.

Had a couple of personal loans from them. They were easy to deal with. Very clear instructions and good communication throughout the process. Website is user friendly and kept up to date. Would definitely use again and recommend to friends and family. Reviewed on: 11th April 2024

Quick easy convenient.

Quick easy convenient. Hassle free Reviewed on: 11th April 2024

Simple, easy and life changing, very efficient and n...

Simple, easy and life changing, very efficient and nothing complicated. Great app that means anyone can access the service. An amazing customer service team that are available but likely not required. Reviewed on: 11th April 2024

Service is outstanding!

Super easy to apply. Service is outstanding and the app is amazing, making it very easy to manage your loan, payments and access instant support from Zopa. ⭐️⭐️⭐️⭐️⭐️ five star service all around. Reviewed on: 11th April 2024

The application for personal loan was so easier and...

The application for personal loan was so easier and got help which I need within few minutes.I strongly recommend zoom to my friends. Reviewed on: 11th April 2024

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