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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69084 reviews)

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4.91

Based on 69,084 reviews, last reviewed 19th May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to us app and find information Easy to us app and find information Reviewed on: 19th May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69084)

Extremely helpful and at a good rate of interest.

Extremely helpful and at a good rate of interest. My husband and I are in our middle seventies and are not techno fobes so we did find applying for the loan very tedious and frustrating. Reviewed on: 19th March 2024

Quick application process

Easy, fast application and money transferred very quickly. Seamless process and friendly correspondence making for a stress free experience. Reviewed on: 17th March 2024

very helpful and. Would recommend them

Very happy with the experience were very helpful and would recommend my friends and family to Zopa wouldn’t think twice about using the fantastic service I experienced with my personal loan thank you Reviewed on: 16th March 2024

Easy, quick and transparent.

Easy, quick and transparent. A good experience. Reviewed on: 14th March 2024

Internal Credit ratings give you a realistic idea of...

Internal Credit ratings give you a realistic idea of amount and rates. Reviewed on: 13th March 2024

Need it, apply, received it.

Save my life, made my day, three steps approval, same day money, great experience, returned customer, amazing emphatic customers service. Outstanding customers service. ❤️ Reviewed on: 13th March 2024

Excellent product and service.

Application was quick and easy, with funds delivered same day. Repayment is flexible with term time and the added benefit of making early repayments which can help reduce the amount of interest paid overall. Reviewed on: 13th March 2024

Zopa is number 1 for lending

I've had a few loans over the years and they have been great value in terms of low APR. It give me alot of confidence of easy repayments and affordability and the staff so easy to deal with! Reviewed on: 13th March 2024

Financial Ombudsman

I have 2 outstanding complaints with the Financial ombudsman and already had a previous complaint upheld by them. Zopa are a nightmare. Reviewed on: 13th March 2024

Couldn't have been easier!

Couldn't have been easier - quick, efficient and professional, with excellent customer service and communication. Reviewed on: 13th March 2024

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