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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easy and convenient

The process was made easy by helpful systems and staff. Reviewed on: 4th March 2024

Cheap and great loan provider.

Cheap and great loan provider......... Reviewed on: 4th March 2024

Excellent customer service.

Excellent customer service. Good rates. Would recommend Reviewed on: 4th March 2024

Staff always helpful, rates excellant

Staff always helpful, rates excellant Reviewed on: 4th March 2024

Very helpful.

Very helpful. Simple to follow instructions. Easy to set up. Very quick loan deposit excellent service Reviewed on: 4th March 2024

1st class best in class.....

Friendly, empathetic & incredibly efficient. 1st class customer appreciation, which leads to customer satisfaction & loyalty!! Reviewed on: 4th March 2024

Very good service that you provide

Very good service that you provide Reviewed on: 4th March 2024

Personal loan

The loan met all my needs and approval process was seamless Reviewed on: 4th March 2024

Efficient and Professional Service

My personal loan application was handled efficiently and professionally. Decision was given swiftly and the speed of transactions was quick. The relaying of instructions and communications were spot on. Reviewed on: 4th March 2024

Excellent app.

Excellent app. Easy to use. Quick at giving a response when applying for loan Reviewed on: 4th March 2024

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