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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Loan Application

I completed an application form for a loan and within 20 minutes it was approved and in my bank. Reviewed on: 4th March 2024

Zopa gold

Quick and efficient, with excellent customer service. I cannot recommend high enough. Reviewed on: 4th March 2024

Easy application process

The application process was very easy and there was great communication all throughout. I was kept informed of the progress and when the decision was made, the funds were paid quickly. Reviewed on: 4th March 2024

Personal loan

Easy and quick to apply. Great service. Highly recommended. Reviewed on: 4th March 2024

Quick and easy.

Quick and easy. Everything happened in good time. Zopa keep me up to date and remind me when the payment will be taken. Reviewed on: 4th March 2024

Poprosilem opozyczke i po zlozeniu dokumentow dostal...

Poprosilem opozyczke i po zlozeniu dokumentow dostalem wstepna zgode a nastepnie dostalem poproszony o dalsze informacje o zarobki itp Reviewed on: 4th March 2024

Very good, user friendly and efficient

Very good, user friendly and efficient Reviewed on: 4th March 2024

Demonstrates the best of financial services.

Consistantly supportive with regular communication on the state of my loan Reviewed on: 4th March 2024

My experience

I have had no problems from the start it was all straightforward Reviewed on: 4th March 2024

In a word, easy

Easy application, quick decision, prompt deposit and clear details on your repayment programme. Reviewed on: 4th March 2024

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