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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

very easy application process and online viewing of...

very easy application process and online viewing of my balance. freedom to pay more when i can. from beginning and now 5 months in no hassle easy to use and value for money Reviewed on: 4th March 2024

Easy process.

Easy process. : great communication & terms Reviewed on: 4th March 2024

Excellent service

Almost instant decision on a personal loan. Once accepted money was transferred to my account instantly. Great communication and really good app to use for my account. I know exactly what’s what. Reviewed on: 4th March 2024

Simple, straight forward process

Very easy to apply. All charges and fees made clear from the beginning and a chance to taylor the loan to suit my circumstances. Was also able to change the payment date straight away when some companies make you wait until the first payment goes out Reviewed on: 4th March 2024

The app is brilliant.

The app is brilliant. I can keep an eye on my loan amount reducing each month. I feel in control. Reviewed on: 4th March 2024

Quick easy to complete application

Quick easy to complete application Reviewed on: 4th March 2024

Very quick and customer service was exceptional woul...

Very quick and customer service was exceptional would definitely use again Reviewed on: 4th March 2024

Great app and service

Great app and service, fast payout and good rate Reviewed on: 4th March 2024

Really easy to apply and a quick decision,

Really easy to apply and a quick decision, Reviewed on: 4th March 2024

Fantastic experience, easy to navigate and the money...

Fantastic experience, easy to navigate and the money was in my account swiftly. Reviewed on: 4th March 2024

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